Managed IT Services
Fully-managed support, monitoring and administration with Essential, Growth and Enterprise tiers.
- Proactive monitoring
- Service desk
- Patch & asset management
Enterprise IT · Since day one
Technology that keeps your business secure, resilient and moving forward.
Augies Group is the outsourced IT department for enterprises, government and public sector organisations across Southern Africa — engineering managed IT, cybersecurity, cloud and infrastructure with enterprise-grade discipline.
- 24/7
- Monitored support
- 4
- Countries served
- POPIA
- Compliance ready
- B-BBEE
- Procurement partner
Trusted technology partner
One partner. Every layer of your technology stack.
Augies Group unifies managed IT, cybersecurity, cloud, connectivity and consulting under a single accountable relationship. We plan the roadmap, deploy the infrastructure, protect the perimeter and stay on call — so your teams stay focused on the work that matters.
- Enterprise-grade delivery for SMEs, government and public sector
- POPIA-aligned processes across every engagement
- Certified engineers across Microsoft, Azure, AWS and Google Cloud
- Long-term partnership model — not a break-fix relationship
Head office
Sandton, Johannesburg
Serving RSA · Lesotho · Botswana · Namibia
Our services
Six practices. One accountable partner.
From day-to-day support to enterprise transformation, every capability is delivered by the same team — under one roadmap and one point of contact.
Cybersecurity & Compliance
POPIA-aligned protection across endpoint, email, network and identity — with real incident response.
- POPIA compliance
- Endpoint & firewall
- Security awareness
Cloud & Connectivity
Microsoft 365, Google Workspace, Azure and AWS — architected for uptime, cost and control.
- M365 & Workspace
- Azure & AWS
- Backup & storage
Infrastructure
Networks, cabling, UPS, generators and redundant links designed for continuity, built to last.
- Network design
- Structured cabling
- Power redundancy
IT Consulting
Virtual CIO, digital transformation and technology roadmaps aligned to real business outcomes.
- vCIO advisory
- Digital transformation
- Technology roadmaps
Business Solutions
Websites, custom software, POS, CCTV and access control — an ecosystem, not a shopping list.
- Websites & software
- POS & VoIP
- CCTV & access control
Why Augies Group
A partner enterprises can build on.
Enterprise expertise
Delivery discipline shaped by large-scale corporate and public-sector environments.
POPIA compliance
Data protection, retention and processing baked into every engagement.
Dedicated IT support
Named engineers, defined SLAs and a service desk that knows your stack.
B-BBEE advantage
Proudly Black-owned — a genuine procurement partner for compliant supply chains.
Cloud specialists
Certified across Microsoft 365, Azure, Google Workspace and AWS.
Cybersecurity experts
Endpoint, email, identity, network and incident response — one integrated posture.
Industries
Trusted across regulated and mission-critical sectors.
SMEs
Government
Education
Corporate
Healthcare
Professional Services
Managed IT plans
Support that scales with your business.
Three tiers built around real operational maturity — not seat counts. Pricing tailored per engagement.
For growing teams
Essential
Custom quote · monthly retainer
- Business-hours service desk
- Endpoint monitoring
- Patch management
- Email & M365 support
- Monthly reporting
Most popular
For scaling operations
Growth
Custom quote · monthly retainer
- Everything in Essential
- Extended-hours support
- Endpoint protection & EDR
- Backup management
- Quarterly business reviews
- Vendor management
For mission-critical
Enterprise
Custom quote · monthly retainer
- 24/7 support & monitoring
- Dedicated account team
- SIEM & threat response
- vCIO strategic advisory
- Compliance reporting
- Custom SLAs
Technology partners
Certified across the platforms enterprises rely on.
Microsoft
Google
AWS
Azure
Cisco
VMware
Logos shown as illustrative partner references.
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Endpoints under management
0.0%
Monitored uptime target
0min
Priority response window
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Countries served
Our process
A disciplined path from first call to steady state.
01
Discover
Audit your environment, risks, workflows and business goals.
02
Plan
Build a prioritised roadmap with clear outcomes and budgets.
03
Implement
Deploy with tested change control and minimal disruption.
04
Support
Operate, monitor and respond around your business rhythm.
05
Optimise
Review, refine and evolve — quarterly business reviews.
Client voices
What partners say about working with us.
Sample testimonials · shown until client-approved quotes are added.
"Augies Group operates like our internal IT team — but with the discipline of an enterprise MSP. Our security posture has never been stronger."
Chief Operations Officer
Financial Services · Johannesburg
"The migration to Microsoft 365 was seamless. Their team planned every phase and stayed hands-on well after go-live."
IT Manager
National Retail Group
"We chose Augies for their POPIA and B-BBEE credentials — we stayed for the reliability. Response times are consistently excellent."
Municipal CIO
Local Government · Gauteng
FAQ
Answers for procurement, IT and leadership.
Both. We operate as a fully outsourced IT department for organisations without in-house capacity, and as a specialist co-managed partner for teams that need to extend capability — for example, in cybersecurity, cloud or after-hours support.
Every engagement is designed around POPIA principles from the outset — including data mapping, processing agreements, access controls, retention policies and breach response procedures. We also run structured POPIA compliance assessments as a standalone service.
Response windows are defined per plan and per priority. Enterprise clients typically operate on 15-minute priority response with 24/7 monitored support; Growth and Essential tiers scale accordingly.
We deliver services across South Africa, Lesotho, Botswana and Namibia, with our head office in Sandton, Johannesburg. Remote-first delivery is supplemented by on-site engineering when required.
Augies Group is proudly Black-owned and supports B-BBEE procurement objectives. We can provide compliance documentation on request as part of any procurement process.
Yes. Our engineers are certified across Microsoft 365, Azure, Google Workspace and AWS — from initial architecture through migration, optimisation and ongoing management.
Let's talk
Ready to modernise your IT with a partner you can trust?
Book a no-obligation consultation. We'll review your environment, highlight the quick wins, and map out a roadmap that fits your business and budget.